Visitor Experience Manager
The Kelowna Museums Society is looking for a Visitor Experience Manager!
The Visitor Experience Manager is a member of the KMS Leadership Team, working closely with the other members of that KMS’s Strategy is accomplished. Together with the Experience Team, the Visitor Experience Manager is responsible for implementing KMS’s strategy through a participatory visitor experience and engaging and accessible exhibits and programs. They lead the Visitor Experience Team with a mandate to collaboratively ensure that KMS creates a high-quality visitor experience in alignment with professional museum standards of practice. The team works together with the Story Team to animate, educate, and engage visitors with the stories the museum stewards, and the Marketing Team to implement the MarCom strategy. The Visitor Experience Manager works with teams to implement the KMS Digital Strategy through online programming, virtual exhibitions and by incorporating digital experiences into the exhibits.